|
|
|
|
|
|
|
|
I purchased a Bapsoft game, but I haven't received my registration code.
|
|
|
We process orders and send out registration codes
instantly upon receiving your order. When you purchase software from our website, your registration code
will be included in the order confirmation email that you receive from us. If you have received your order
confirmation email, but have not received your registration code(s), please contact our support team at
support@bapsoft.com, and we will assist you with your registration.
Important: If you have SPAM filters enabled, please make sure they
are configured to allow our registration email to reach you. This is the most common problem with customers
that do not receive their registration code(s).
|
|
|
|
|
I purchased a CD from a retail store that contains your games (like a 200+ collection), but the software is
unregistered. Why do I still have to register?
|
|
| Software collections like the one you purchased are meant only
as a way for the customer to find a lot of programs conveniently placed on a CD. This allows the customer
to try the software on a "trial" basis to determine if they wish to purchase the software.
If you look closely at the package or the CD, it should indicate that the software on the CD is "shareware"
or "trial" software. This requires that you purchase a registration if you wish to use the software
after your trial period has expired. When we receive your order, we will send your registration
code to activate the game.
|
|
|
|
| When
I enter my registration code, I get the message "invalid code please enter again".
|
|
| Please check that you have installed the latest software version
from our website and that you have entered the registration code exactly as provided. After doing so, if your registration code
continues to fail, please send your order information to our support team at support@bapsoft.com.
We will promptly send you a new registration code(s).
|
|
|
|
| When
I download your software, it downloads as a .zip file and I can't install .zip files on my PDA.
|
|
All of our games are compressed as ZIP files. This
makes the file much smaller for a faster download. To unzip a .ZIP file, you will need to use the
program "WinZip". You can download a FREE trial version of WinZip at
www.winzip.com
After you unzip the file, you will see the installation file(s)
that you will use to install the software on your PDA.
|
|
|
|
| How
do I disable the game sound? (Palm)
|
|
| To adjust the sound in any of our games, simply tap
the "Menu" button on your Palm and select "Game Settings" from the
drop-down menu. Within the game settings, you will be able to adjust the volume of
the game as well as turn off the sound completely.
|
|
|
|
| How
do I access the game instructions? (Palm)
|
|
| All of our games have built-in instructions. To view the
instructions, simply start the game on your Palm, then tap the "Menu" button. Select "How to
Play" from the "Info" menu. The "Menu" button is located in the lower left corner of the graffiti
area on your Palm. Please refer to the picture on this page for more details.
|
|
|
|
| Where
is the MENU button located on my Palm device? (Palm)
|
|
| All Palm devices have a MENU button.
Most often, the menu button is located in the bottom left corner of the graffiti area, or on
some devices (Tungsten-C and Treo), there is a dedicated button specifically for activating
the drop-down menu. For more detailed information on the menu button, please refer to your
Palm user's manual.
|
  
|
|
| How
do I upgrade my game to the latest version?
|
|
| Before upgrading any of our games, we highly recommend that
you first delete the old versions from your Palm/Pocket PC. This will ensure a clean installation. To upgrade, simply
download the latest release (trial version) from our website and install it to your PDA. Afterwards, you may need
to re-enter your registration code to activate each game. If you need us to resend your registration code,
please send an email to support@bapsoft.com
|
|
|
|
| There's
a word missing from the Word Toss dictionary!
|
|
| Although the Word Toss dictionary includes 50,000 words, there
are words that were not included in the dictionary because of size considerations. However, we have tried to include
the words that are most common in the English language. If you think that you have found a word that is not
in the dictionary, but is in common usage, please send an email to
support@bapsoft.com
and we will do our best to include it in the next version release.
|
|
|
|
| What
is your software/registration policy?
|
|
| Our registration policy allows you to use our software
on a single Palm/Pocket PC device for each registration that you purchase. We do not
allow transferring registrations to another person or another device. As with any computer software,
the license that you purchase is for one copy of the software (on one PDA device).
The software was originally registered for a specific User ID, and new registration
codes will need to be purchased.
|
|
|
|
| What
is your refund policy?
|
|
We offer FREE trial versions of
all software to allow the customer the ability to evaluate our software prior to purchasing the
full versions. Please download and install the trial version before purchasing our software.
We regret that we are unable to provide refunds for:
Software purchased for the wrong device or mobile operating system
Promotion codes not provided during the purchase process
Any item 30 days after the purchase date
|
|
|
|
|
|
Copyright ©2001-2008 by Bapsoft, LLC. All rights reserved.
|